Pre-arrival shopping

Ready and waiting

Please note that due to Covid-19 and ensuring the safety of guests and staff alike we have had to make temporary changes to our normal operations and services. More information can be found here.

When placing an order please make sure to book a slot after 6pm if ordered on your arrival day.


Arrive to your luxury self catering apartment in St Ives, Cornwall and find the fridge full of groceries when you take advantage of our pre-arrival shopping service where we do all the unpacking for you.

Whether you prefer your groceries from Waitrose, Sainsbury’s, Tesco or Asda, all will deliver direct to your apartment or to the Sail Lofts office, meaning you can place your order before you depart and have a cold beer or chilled glass of wine ready and waiting to greet you after a long journey.

When placing an online grocery order we kindly ask that you request an afternoon delivery slot between 2pm – 4pm on the day of arrival (please note that if you’re arriving over a weekend, online grocery deliveries are not possible due to office opening times) and please ensure you pop your apartment name on the order. When asked for a delivery postcode, please use TR26 1GB and our address is Studio 7, Porthmeor Road, St Ives, TR26 1GB.

We are committed to protecting our environment as much as possible and kindly request that you ask for your grocery shopping to be delivered without plastic bags.

Once your order is placed and confirmed please let us know the details by emailing so we can be sure to keep an eye out for your delivery on arrival day.